Frequently Asked Questions

Everything you need to know about your CAL JEWELLERY experience.

What materials are used in CAL JEWELLERY pieces?

We use high-quality materials including 18k gold plating, sterling silver, and ethically sourced gemstones to ensure durability and a premium finish.

How should I care for my jewelry to prevent tarnishing?

To maintain your jewelry's shine, avoid contact with water, perfumes, and lotions. Store each piece in its original CAL JEWELLERY pouch when not in use.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the country. International orders may take 7-14 business days depending on customs processing.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, earrings cannot be returned.

Do you offer a warranty on your products?

Yes, all CAL JEWELLERY items come with a 6-month warranty covering manufacturing defects. This does not cover accidental damage or natural wear and tear.

Which payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.